The A+ course offered at KBM, trains students for the CompTIA A+ certification exams 220-801 and 220-802.

Various topics starting from basic hardware to troubleshooting these devices along with exposure to real life scenarios would be taught though-out the course curriculum. You will benefit from an intense hands-on training experience under expert guidance.

Successful completion of this A+ course will give you ample knowledge and understanding to apply your newly learnt skills directly in the work industry and thus start a successful career as a PC technician or System Administrator in the IT support industry.

Course duration 8 days
Cost 350£
Hours 64 hours
Day1 PC Hardware
Day2 PC Hardware
Day3 Networking
Day4 Laptops/Printers
Day5 Operating System
Day6 Security/Mobile Devices
Day7 Troubleshooting
Day8 Troubleshooting
Domain Percentage of Examination
PC Hardware 40%
Networking 27%
Laptops 11%
printers 11%
Operational Procedures 11%
TOTAL 100%
  • Configure and apply BIOS settings.
  • Differentiate between motherboard components, their purposes, and properties.
  • Compare and contrast RAM types and features.
  • Install and configure expansion cards.
  • Install and configure storage devices and use appropriate media.
  • Differentiate among various CPU types and features and select the appropriate cooling method.
  • Compare and contrast various connection interfaces and explain their purpose.
  • Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.
  • Given a scenario, evaluate types and features of display devices.
  • Identify connector types and associated cables.
  • Install and configure various peripheral devices.
  • Identify types of network cables and connectors.
  • Categorize characteristics of connectors and cabling.
  • Explain properties and characteristics of TCP/IP.
  • Explain common TCP and UDP ports, protocols, and their purpose.
  • Compare and contrast wireless networking standards and encryption types.
  • Install, configure, and deploy a SOHO wireless/wired router using appropriate settings.
  • Compare and contrast Internet connection types and features.
  • Identify various types of networks.
  • Compare and contrast network devices, their functions, and features.
  • Given a scenario, use appropriate networking tools.
  • Install and configure laptop hardware and components.
  • Compare and contrast the components within the display of a laptop.
  • Compare and contrast laptop features.
  • Explain the differences between the various printer types and summarize the associated imaging process.
  • Given a scenario, install, and configure printers.
  • Given a scenario, perform printer maintenance.
  • Given a scenario, use appropriate safety procedures.
  • Explain environmental impacts and the purpose of environmental controls.
  • Given a scenario, demonstrate proper communication and professionalism.
  • Explain the fundamentals of dealing with prohibited content/activity.
Domain Percentage of Examination
Operating Systems 33%
Security 22%
Mobile Devices 9%
Troubleshooting 36%
TOTAL 100%
  • Compare and contrast the features and requirements of various Microsoft Operating Systems.
  • Given a scenario, install, and configure the operating system using the most appropriate method.
  • Given a scenario, use appropriate command line tools.
  • Given a scenario, use appropriate operating system features and tools.
  • Given a scenario, use Control Panel utilities
  • Setup and configure Windows networking on a client/desktop.
  • Perform preventive maintenance procedures using appropriate tools.
  • Explain the differences among basic OS security settings.
  • Explain the basics of client-side virtualization.
  • Apply and use common prevention methods.
  • Compare and contrast common security threats.
  • Implement security best practices to secure a workstation.
  • Given a scenario, use the appropriate data destruction/disposal method.
  • Given a scenario, secure a SOHO wireless network.
  • Given a scenario, secure a SOHO wired network.
  • Explain the basic features of mobile operating systems.
  • Establish basic network connectivity and configure email.
  • Compare and contrast methods for securing mobile devices.
  • Compare and contrast hardware differences in regards to tablets and laptops.
  • Execute and configure mobile device synchronization.
  • Given a scenario, explain the troubleshooting theory.
  • Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
  • Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
  • Given a scenario, troubleshoot common video and display issues.
  • Given a scenario, troubleshoot common video and display issues.
  • Given a scenario, troubleshoot operating system problems with appropriate tools.
  • Given a scenario, troubleshoot common security issues with appropriate tools and best practices.
  • Given a scenario, troubleshoot, and repair common laptop issues while adhering to the appropriate procedures.
  • Given a scenario, troubleshoot printers with appropriate tools.